Very personable, done at the branch in the branch manager's office. Questions were not difficult and they also had you do a personality test beforehand to see if you will fit in with the team.
I applied through a recruiter. The process took 1 week. I interviewed at ICCU (Boise, ID) in Sept 2021
Interview
Fairly simple, questions were mainly customer service type and leading employees. I had 2 interviews total from the branch and assistant manager, and one phone screen interview that was with HR.
Interview questions [1]
Question 1
Tell me about a time you had a difficult customer and how did you handle it.
