I applied online. The process took 2 weeks. I interviewed at GEICO (Lakeland, FL) in Mar 2019
Interview
Brief phone interview. In person testing to include personality assessment, multi-task online testing, typing test and role-play. If all of those are successful, you shadow a claims representative by listening in on calls while you fill out an observation sheet. If all is successful, you interview with the hiring manager. The whole experience lasted 6 1/2 hours.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an irate customer and how did you handle it?
I applied online. The process took 4 days. I interviewed at GEICO (Lakeland, FL) in Jun 2025
Interview
Process was pretty straightforward, I applied online, within minutes I was sent an email for an assessment, within 24 hours I was able to schedule a phone interview. I was asked to come in for a final in person interview. I received an offer.
Interview questions [1]
Question 1
Name a time when you had a difficult customer, how did you handle it and what was the outcome?
Easy process mainly previous jobs and tell me about a time senecio and difficult situation what would you do and what was the outcome are you license in the state of Texas when can you start
Interview questions [1]
Question 1
Tell me about a time when you had a difficult customer how did you handle it?
I applied online. The process took 4 days. I interviewed at GEICO in Sept 2024
Interview
Process was very straightforward. I applied, and shortly after had the opportunity to take an assessment. Once those results came in a day or two later I was contacted to schedule a Webex interview. My interviewer was very nice and helpful and seemed genuinely engaged in my interview and getting to know me.
Interview questions [1]
Question 1
Tell me about a time you had a disagreement with a fellow employee or supervisor.
