I applied online. The process took 4 weeks. I interviewed at GEICO (Woodbury, NY) in Jan 2012
Interview
The first step was a phone interview in which the interviewer asked general questions about my interest and qualifications. At the end of the call she invited me to an onsite interview.
The onsite interview started with a skills test and then a one on one interview with a Supervisor. These were specific questions that the interviewer read off of a form. These were scenario questions based on past experiences and situations. After the questions were over the interviewer got his manager to come meet me and then offered me a 2nd interview.
The next interview was with the manager of the department. She was very nice and asked questions based on previous experience and scenarios as well. Some of the questions were pretty repetitive. After this interview I was offered the job pending the drug test and credit check.
Once I passed the drug and credit portions I was officially offered the job.
Interview questions [1]
Question 1
Name a time in your past experience in which you have successfully negotiated with a customer.
I applied online. I interviewed at GEICO (Fort Lauderdale, FL) in Apr 2021
Interview
Fairly Easy, they will ask you situational questions that describe your judgement and will allow, them to understand your rationale in very difficult situations. They describe the role of the position and how you will deal with customers on a daily
Interview questions [1]
Question 1
Tell me about a time that you faced a difficult situation and how did you deal with it?
I aced the computer-based test. It was stuff that I knew from my years in retail. During the first interview, I was told that they could not find a manager for the second interview and excitedly told me if I did not hear from them to call them Friday of that week. That day I was sent a denial in an email and was frankly disappointed that they got my hopes up for a second interview.
I applied online. I interviewed at GEICO (Lakeland, FL) in Aug 2020
Interview
Very long interview process. After applying you are invited to do a personality test and run a simulation program to test multitasking. You are then scheduled to do a phone interview that lasts about an hour mostly focusing on what you would do in hypothetical situations and previous work experience. After this, you are scheduled for a role-play interview online which can be very tricky and definitely the hardest part of the interview process, try to read the documents provided thoroughly and take notes. After that you do a video interview with a hiring manager answering further questions. I took me about 2 weeks but you can theoretically schedule everything in the same day.
Interview questions [1]
Question 1
Give an example of a situation where you had to had to persuade a coworker
