Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Fifth Third

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Fifth Third reviews | Fifth Third jobs | Fifth Third salaries | Fifth Third benefits | Fifth Third conversations
      Fifth Third interviewsFifth Third Senior Customer Service Representative interviewsFifth Third interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Senior Customer Service Representative Interview

      17 Jun 2013
      Anonymous employee
      Lexington-Fayette, KY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 3 weeks. I interviewed at Fifth Third (Lexington-Fayette, KY) in Jan 2012

      Interview

      After submitting my resume I was contacted within 24 hours. They sent a link for an assessment and scheduled the interview for the following week. Questions are pre-typed from HR and Branch Managers can only add two of their own choice, so they are pretty generic. They then talked about the incentive pay that was available as well.

      Interview questions [1]

      Question 1

      "Tell me about a time you failed to accomplish your assigned task."
      1 Answer

      Other Senior Customer Service Representative interview reviews for Fifth Third

      Senior Customer Service Representative Interview

      7 Feb 2014
      Anonymous employee
      Pontiac, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at Fifth Third (Pontiac, MI) in Feb 2010

      Interview

      Interview process seemed very promising. There was strong mention of working on the platform in less then a year. Exceeded sales goal yet over a year and no sign of opportunity to advance.

      Interview questions [1]

      Question 1

      What are one of your greatest weaknesses?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      UniCredit Group
      3.6★Compensation and benefits
      avatar
      Erste Group
      3.7★Compensation and benefits
      avatar
      Sberbank
      4.2★Compensation and benefits
      avatar
      Bank of America
      3.8★Compensation and benefits