First I had the obligatory informal one on one interview with a store manger. She was nice but really didn't have a personality and was a bit insecure, but pleasant nonetheless. Next was an IQ/skills, annoying, but easy if you take your time and read the directions first, I didn't at all, but still passed. Third, was an interview with the district manager-easily the nicest and most normal of the bunch. Most of these questions are open ended and are basically you talking about yourself personally and why you want to work there. Then they did a background/references check. Last was the regional manager interview. I showed up on time as usually, she looked very bored and possibly had a bad day or a lot on her mind. Asked the same questions I've already answered previously with the other interviewers, but always interrupted me a lot when I tried to finish the answer and asked another question. It was almost like she was looking for an answer and if she didn't get, she moved on. You could tell she was a person with not a lot of emotion/feeling, meaning she was the Business major in college, not the Art major/Sociology major. She just didn't exude any personality or individuality as I saw it, but she could of just had a bad day, a break up, a pet death, death in the family ect, so I wont assume that she is normally like that, but it is very possible. In the end, they did not offer me the position due to lack of experience which is odd since I actually have a lot of experience, but the regional manager knew nothing about me as I could tell by her questions directed at me. I'm pretty sure she didn't read my resume or she would never of said that. Regardless, I didn't understand why they kept moving me along if I didn't have experience(if that's what they were looking for). I find it odd that they said I didn't have enough experience when they kept saying that you didn't need experience for them to hire you for a manager position. Oddly enough as I said before, I had over a decade of experience. Pretty sure the regional manager didn't read my resume, or she didn't like my personality and tried to find an excuse to not offer me the job. Great company if you want to rent cheap videos, but the managers and workers never look you in the eye, are generally very insecure and lack personalities, at least the couple of Family Videos I've been to. It's ironic that they ask for a people person type, but the people there look so depressed, or at the opposite end of the spectrum, very airhead like. A few of them are normal though. On every interview I went on(four), something happened on Family Video's part to somehow mess it up. One time THEY didn't write down I had an interview and I had to wait until the person came back. Another time the person interviewing me forgot again, and I had to go to another store to do the interview. All in all, it was kinda felt like they were unprepared.