Explain a situation where you have to use your creativity?

When there was a lack of communication that week between management and myself which caused a catastrophic overlapping schedule issue with second stage interviews and orientations. I myself having been the admin, recruiter, and HR team member was right there front and centre while people poured through the door and management was about to leave for a scheduled conference call. It was at that moment my professionalism, creativity, and patience was truly tested- if ever in my career.