I applied online. The process took 2 days. I interviewed at Equitable (Charlotte, NC) in May 2010
Interview
Had a 10 minute phone interview and I was invited to come in for a personal interview. The people conducting the interview were very friendly, professional and polite and immediately put me at ease. They asked questing relating to my most recent employer. Many of the questions focused on communication skills and problem solving skills. Interview last 1.5 hours and I was contacted two business days later with a very competitive offer which i accepted. Great experience and very impreseed with the company and employees I encountered.
Interview questions [1]
Question 1
All the interview questions were very straight forward. There was nothing tricky or complicated.
Process took less than a month. It was the usual customer service representative interview. Not hard at all. I would say the interview process was super easy. Nothing difficult at all. The usual interview questions. In the form of tell me a time
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer. What were the results and how did you deescalate the situation
I applied through an employee referral. The process took 1 week. I interviewed at Equitable in Feb 2020
Interview
Very relaxed and relatable interviewer. they provide a lot of additional education around what they do and what their expectations are in their training process, which is helpful to make a decision
I applied online. The process took 3 weeks. I interviewed at Equitable (Charlotte, NC) in Mar 2016
Interview
I completed the application online and was contacted by a recruiter about a week later. The contact from the initial recruiter was like a prescreen. I was contacted about a week later for an actual phone interview with a different person. I was contacted about a week after that to schedule an in person interview onsite. I interviewed with the call center director and a trainer.They said that they would contact me within 3 weeks to let me know if I got the job. I was actually contacted 2 days later with a more than reasonable job offer
Interview questions [1]
Question 1
Are you available to work between the hours of 8am and 7pm
