I applied online. The process took 2 weeks. I interviewed at Ellucian (New York, NY) in Feb 2022
Interview
Interview questions:
Windows Operating System issues.
VMware issues.
Active Directory review.
Troubleshooting mindset.
End user experience and Helpdesk questions
Software and infrastructure Security.
customer satisfaction.
Documentation skills.
Time management.
Access and identity management.
Education software and tools.
