I applied online. The process took 1 day. I interviewed at Elevance Health in Dec 2022
Interview
It depends on which manager will interview you. Mine was pretty easy since I already had experience in customer service. My interview was only supposed to be an hour, but the manager and I were discussing things and what to expect in claims.
Interview questions [1]
Question 1
Was their a time when you handled a difficult member and how did you change their attitude to better assist?
I applied online. I interviewed at Elevance Health
Interview
Interview was 30 minutes, but ended up going over my time due to talking to the manager and trying to understand the environment I was getting into. You can tell that questions that were asked using the STAR method.
Initial interview was a pre-screening process where you were given questions and had to record your response. You had no time limit, but three attempts for each questions. I have an upcoming second interview that is an hour long.
Interview questions [1]
Question 1
There was a math question. It asked how much the member is responsible for paying based off a percentage of a number.
Only did prescreen interviews and got 3 different interviews from hiring managers , was looki g for more info about the difference in pay and different positions that I applied for
Interview questions [1]
Question 1
Previous job questions and different what if questions