I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Salt Lake City, UT) in Oct 2011
Interview
After successfully completing a phone interview, I was offered an in-person interview. All of the candidates met together in a room to watch a film about the airline and its mission to provide top customer satisfaction. Following the informational film, each candidate met individually with a Delta supervisor for a one-on-one interview. The interview went well. The gentleman conducting the interview was very respectful, kind, and professional.
Interview questions [1]
Question 1
I didn't feel that there were any unusually difficult or unexpected questions.
Easy process offered job same day as face to face. Online interview was also pretty smooth. Make sure you answer in star format as that is required they have actual employees in the current role doing the interviews
First round document check
Second round language and computer proficiency
Third round management round
Once cleared contract might be offered on the spot.
Prepare to put in good referrals as they will be really calling them.
You’re put in a room with all candidates. You’re required to define a word and where you will travel first if hired. From there you interview one on one with a manager.
Interview questions [1]
Question 1
You will explain how you would upsell a ticket to a passenger to get them to upgrade.