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      CoverMyMeds

      Part of McKesson

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      Customer Support Interview

      12 Mar 2018
      Anonymous interview candidate
      Columbus, OH
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at CoverMyMeds (Columbus, OH) in Feb 2018

      Interview

      I was emailed about setting up a phone interview shortly after applying. The email said she was going on holiday that very day. Which means she didn't get back with me for something like 8 or 9 days after the initial email. I found this strange. Why not email me on the day back from vacation. I had high hopes for my interview, but the recruiter was super dry and monotone. I literally had to ask if he was "still there". I have a fantastic interview, about an hour, with the individual who would serve as my direct superior. He made me feel comfortable, had a personality, and was attentive. In the end, I wasn't offered the job. I knew I didn't interview my best ( I'm a talkative person and also a stoner, things can stray off the path very easily). Yet, I knew if they could get me in the office face-to-face they'd fall in love with me, but that didn't happen. The feedback they gave me (for why they chose a different candidate) was spot-on. They generously said basically to get some interview experience under my belt. and apply again in the future. I started grad school instead.

      Interview questions [1]

      Question 1

      Boilerplate stuff. How did you solve a difficult problem, moment, situation with a positive outcome? Etc. I took some notes on the questions posted previously and had them out to read. Don't do this. It slows down a reaction time and seems sloppy. Memorize your answers to have a beginning, middle and conclusion in under 60 seconds. They looking for quick, concise, direct answers.
      Answer question
      2

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