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      Customer Account Executive Interview

      13 May 2013
      Anonymous interview candidate
      Tinley Park, IL
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Comcast (Tinley Park, IL) in May 2013

      Interview

      I first applied on 4/26/2013 Within days I heard from a Third Party Recruiter asking if i had time for a phone interview....everything went well so I was sent an email about taking an assessment which was a basic Personality test where they ask you Basic questions based on your judgement, honest, and etc. The second part of the assesment is where you practice taking simulated calls to see how quickly you are able to type and navigate through different screens silmultaneously. After I Completed that I got a call scheduling my Group Information Session/Interview. So here is the thing I went May 8th 2013 and the first hour they spend time really hyping you up about the Position...After that they Send everyone in to interview with Different Managers....I interviewed with two ladies while my Friend who happened to be there...Interviewed with Two Men...We were told by the person who did the presentation that they were trying to fill 30 spots for a June 10th, 2013 training class and also that it was 15 people who attended the morning session and also about 17 people competing for these spots in my 11 am session....To make a long story short We both thought we had it in the BAG! I mean I know I rocked that interview...So I was under the impression that they would let you know the same day if you got the job or not....Apparently not because its been 2 days shy of a week and both of us are anxious! I noticed that both supervisors seemed to be impressed and were writing quite a few notes! Towards the end they started asking me About my availability and me being able to work any shift...so i am hoping that is a good sign!!! this was at Tinley Park, Il by the way!!!

      Interview questions [1]

      Question 1

      How do you handle Irate Customers?
      Answer question