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      Charlie Health

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      Case Manager Interview

      28 Aug 2022
      Anonymous interview candidate
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied through other source. The process took 2 months. I interviewed at Charlie Health

      Interview

      Three interviews. Huge waste of my time and energy. Just like everyone has mentioned here, everyone applies for the opportunity to do genuinely good work with teens struggling with mental health. Unfortunately, it feels like it’s not an actual priority for this company. Neither is taking care of their employees. Never met a recruiter. My point of contact was my hiring manager, who was very nice but clearly in over her head. The second interview was with someone who also had no idea what to do or say in an interview, but was a manager on the team. She seemed uncomfortable with any questions regarding LGBTQIA+ community, despite the large majority of their clientele identifying as such. She struggled with pronoun usage and it was incredibly off putting. Was given a large case study as a presentation for a third interview with three people. It was something I put an incredible amount of effort into, and I was continuously praised for how well I did. I was told I’d be contacted by Friday, heard nothing, then got a random call one evening on a weekend from the hiring manager who was in her car headed somewhere. Incredibly weird. I was lowballed about 20k from what I had initially told them was my baseline, then told they couldn’t do that, despite knowing in the beginning that’s what I was looking for. Despite receiving the verbal offer, there were just too many red flags for me to even humor the idea of taking a pay cut for this role. I’d like to add that I was connected with the then head of recruiting, and we did an interview just to have an idea of how they could do better. He admitted that there was absolutely no structure and he was brand new and trying his best to fix it. He’s no longer with the company, so I’m guessing it was beyond fixing. Looking at newer reviews, that seems to still be the case. I was given a recruiter, but he seems pretty disinterested and/or overwhelmed by his job and can never find me anything within my pay range. It doesn’t seem like Charlie pays anyone very well, considering I was told by the hiring manager that managers on her team don’t even make 75K. I had spoken with an outside recruiter who had told me they’d just been rewarded a large amount during their funding round, so there’s no reason not to pay your employees a livable salary. I would just steer clear. It’s such a good mission, and something I wanted so badly, but it isn’t worth it. There are some really great people there, but it’s all so messy. I hope they get it together soon.

      Interview questions [1]

      Question 1

      Are you comfortable working with the LGBTQIA+ community?
      Answer question
      8
      avatar
      Charlie Health response
      3y
      Thank you for sharing your feedback. We value your time and are taking steps to amend the parts of our interview process that didn’t meet your expectations - particularly the fact that you did not have the chance to work with a member of our Talent team. We’re sorry we missed the mark. Our company wouldn’t be able to improve and grow without feedback, so we appreciate your insights. We're working to quickly action on this feedback, and we thank you for sharing more about your experience. We wish you nothing but the best in the next step of your career journey.

      Other Case Manager interview reviews for Charlie Health

      Case Manager Interview

      16 Jun 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Charlie Health

      Interview

      Interview was super personable! Felt easy to talk to the hiring manager and he explained the job description in depth and very clear which made me feel good about the potential role in itself. He explained the company culture great and overall it seemed like a great company to work for.

      Interview questions [1]

      Question 1

      Asked about what I was most proud of
      Answer question
      avatar
      Charlie Health response
      3y
      Thank you so much for this review! We're thrilled to hear that you had a positive experience during our recruiting process, and we're so excited to have you on the team! Excited to build this incredible company, together.

      Case Manager Interview

      23 Jan 2022
      Anonymous employee
      Huntsville, AL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Charlie Health (Huntsville, AL) in Jan 2022

      Interview

      I had virtual interviews but they were well organized and personable. The first and second interview were both in the same week and the entire hiring process was streamlined and doable. They asked me good questions and were informative about the job.

      Interview questions [1]

      Question 1

      They asked me about previous work experiences and how I had handled case management situations and conflict in past jobs.
      1 Answer
      1

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