I applied online. The process took 4 weeks. I interviewed at Amazon (Philadelphia, PA) in Sept 2017
Interview
I completed application and submitted resume online. I also completed an online evaluation that simulated several customer service scenarios. Overall, it was a neutral experience. The biggest disappointment was not hearing back whether I had been advanced to the next step (I hadn't). I had to hunt online for that news.
While my result was not surprising to me (I had not tailored my resume for the position and my background was not ideally compatible), better communication would have been courteous.
Interview questions [1]
Question 1
How would you handle a situation where you were working at your full capacity, but you felt others on your team were not (even though THEY felt they were) and things were getting busier?
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.
1 Phone screen, 4 loops of behavioral interviews. A bar raiser is involved in one of the 4 loops. They respond back in the same week regarding the next steps / feedback
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