I applied online. The process took 1 week. I interviewed at Amazon (Wilmington, NC) in Sept 2017
Interview
Applied online by submitting resume and completing a skills-scenario test. Received an e-mail within a couple days asking me to schedule a time to attend a live online slideshow presentation. It's not a video call, and I didn't talk at all (automatically muted). There is a Q&A opportunity at the end via web chat. That evening, I received an e-mail asking me to approve a background check... a few days later I received an offer letter, a link to documents I needed to sign, along with instructions on setting up an i9 appointment locally. After attending the i9 appointment, I received an e-mail directing me to select a work schedule. Training is two weeks long, they set the time.
I applied online. I interviewed at Amazon (Noida) in May 2026
Interview
The interview process included an assessment and if you qualify for the assessment, a direct video based interview will be scheduled. They mainly observe the body language, patience, keeping their camera off mostly and with some simple question.
Interview questions [5]
Question 1
Introduce yourself and your educational background
It was an informal telephone interview where they ask casual questions and provides time to ask them questions regarding the job. If all is fine, they will offer you to sign the contract and will tell you an approximate start date.
Interview questions [1]
Question 1
Can I stand for long hours in a fast paced work environment?
“Amazon is known for its customer obsession and global impact. I want to be part of a company that values innovation and customer satisfaction. This role allows me to contribute directly by solving customer problems and ensuring they have a great experience.”
Interview questions [1]
Question 1
“I enjoy helping people and solving their problems. This role allows me to use my communication and problem-solving skills daily. I find it rewarding to turn a customer’s issue into a positive experience.”
