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      Affinity Global (IL)

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      Customer Service Representative Interview

      1 Sept 2022
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Affinity Global (IL) (Toronto, ON) in Aug 2022

      Interview

      Two interviews took place over the phone. Then they sent me an offer letter and details for background check. I filled up the form with details and then they confirmed me my training schedule and equipment pick up dates.

      Interview questions [1]

      Question 1

      Tell us about your past job experience
      1 Answer

      Other Customer Service Representative interview reviews for Affinity Global (IL)

      Customer Service Representative Interview

      13 Nov 2021
      Anonymous interview candidate
      Declined offer
      Negative experience

      Application

      I interviewed at Affinity Global (IL)

      Interview

      Quickly was contacted after sending my resume on indeed. Recruiter failed to include the interview date or time when they requested to speak with me. Took them 3 more emails to get their own appointment correct and then a final fourth one once they had figured that out to tell me they gave the wrong time as I was in PST. Day of the interview they sent a link with the time listed as "9 am PST Eastern Time." Zoom link went to a different meeting ID than what was stated in the email. Very bad an unprofessional experience makes you wonder how these recruiters/HR people have any job at all.

      Interview questions [1]

      Question 1

      What's your customer service background dealing with clients
      Answer question

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