OneSupport FAQ
Have questions about working at OneSupport? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.
Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at OneSupport.
All answers shown come directly from OneSupport Reviews and are not edited or altered.
What is health insurance like at OneSupport?
3 English reviews out of 3
- Top
- Most Recent
- Oldest first
12 May 2023
Pros
It allows you to get experience to move up in the company and I do enjoy the people I work with.
Cons
Pay is definitely more everywhere else for similar positions and health insurance coverage could definitely be better.
Pay is definitely more everywhere else for similar positions and health insurance coverage could definitely be better.
12 May 2023
Reviewed by: Operations Manager in San Marcos, TX (Current Employee)
18 January 2023
Pros
Worked for the company for almost 2 years, became an l2 after a month on the job. I felt like management was great at the job, the pay was sub-par and the work environment was alright. Overall the job lacked the opportunity to grow at a decent pace and had a relatively low pay ceiling. It's contract work and while I worked for the TWC my entire time there, other individuals were passed around to different contracts at random. Overall, I loved my bosses, didn't really like my pay but never had any trouble doing the work.
Cons
Bad health insurance, Low wage ceiling
Advice to Management
Management was completely fine. Keep it up.
Bad health insurance, Low wage ceiling
18 January 2023
Reviewed by: L2 Supervisor in San Marcos, TX (Former Employee)
16 February 2022
Pros
Excellent company to work for if your interested in jump starting a career in IT and support operations. After 5 years with OneSupport I can honestly say that I feel just as positive about this employer as I did when I first started. I have had nothing but exceptional experiences interacting with and learning from the management and executive team here. I'm confident that anyone willing to put in the work and show that they're a team player will find success with OneSupport.
Cons
- High Deductible Health Insurance. - Upper management positions struggle to meet acceptable work/life balances. - Increasingly below market average salaries as employees advance that leads to the unnecessary loss of exceptional personnel.
Advice to Management
None.
High Deductible Health Insurance.
16 February 2022
Reviewed by: Operations Manager (Current Employee)
3 English reviews out of 3
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