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Burberry

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Burberry

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Burberry FAQ

Have questions about working at Burberry? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Burberry.

All answers shown come directly from Burberry Reviews and are not edited or altered.

59 English questions out of 59

21 May 2021

Does Burberry offer massages?

Pros

Friendly co-workers, multilingual environment, free fruit, employee discounts, sample sales, yearly bonus, city center new office

Cons

I have been here since the office opened. The customer service was moved from London to Leeds and it wasn’t sale-orientated and this was made clear thoroughly the hiring process. No commission, no sales target. Only vouchers based on personal sales, understandable SLAs to respect for quality and response time. This was completely overhauled as the London management left after a few months. The new senior management decided to heavily push on sale with personal targets while putting in place a heavy quality systems that managers would never be able to respect themselves if they were on the phone; still no commission or incentives apart from gift vouchers (CS annual revenue targets shot from 10m to 30m, for a bit of context). Bear in mind you would earn more or less 20k a year, so must be amazing to be able to purchase a couple of cashmere scarves with vouchers instead of getting paid fairly. Burberry now pays for the living wage (which is great, right) and English speakers’ salary is around 19k. Language speakers be aware: you will be hired to speak English and a second language for the same money. Yes, this is correct. Native foreign speakers are expected to speak 2 languages while being paid as much as those who can only speak 1 language (unless you consider fair £500 difference, a year). Good luck asking for a raise and no wonder the turn-around is extreme. New positions may arise but they are created to suit specific people, as they already know who they want to give promotions to.

Advice to Management

Ask yourselves if you would be a consultant for the money you pay and the performance you ask for. Then act accordingly. Things will only get better.

workers, multilingual environment, free fruit, employee discounts, sample sales, yearly bonus, city center new office

21 May 2021

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27 October 2020

Does Burberry offer relocation assistance?

Pros

Good benefits package (bonus, healthcare vouchers, discount, 25 annual leave per year, share saves etc), good company's values

Cons

Low salary, low career progression, bad mid management

Advice to Management

Hire competent people who will listen to their employees/team and consider what they are saying going forward.

Good benefits package (bonus, healthcare vouchers, discount, 25 annual leave per year, share saves etc), good company's values

27 October 2020

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27 July 2021

How is the office food at Burberry?

Pros

free lunch free tea and coffee

Cons

bad vibes awful sample sale

free lunch free tea and coffee

27 July 2021

See answer

24 September 2021

Does Burberry offer dental insurance?

Pros

Great benefits, health insurance, dental and vision insurance, 401K, lots of vacation, company stocks

Cons

Store manager was the worst to work with, HR took a long time to fire the former manager, regional manager is the worse, pay raises are not good, don’t usually hire from within the company.

Advice to Management

Promote employees from within the company not outside the company where they do not know the values of the company.

Great benefits, health insurance, dental and vision insurance, 401K, lots of vacation, company stocks

24 September 2021

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5 August 2021

Does Burberry offer parental leave?

Pros

Good benefits: paternity leave 18 weeks full pay and more.

Cons

Rather promote own staff recruiting people from the outside, a lot of the customer service pressure but poor tools in hand to provide that service.

Advice to Management

Look after your staff, promote, coach, develop and mentor rather delegates.

Good benefits: paternity leave 18 weeks full pay and more.

5 August 2021

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59 English questions out of 59

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