Boots Opticians Senior Leadership FAQ

Read what Boots Opticians employees think about senior leadership and the CEO at the company.

Boots Opticians has a Senior Management rating of 2.8, and James Arrow , the CEO of Boots Opticians, has an approval rating of 51% across the organisation.

All answers shown come directly from Boots Opticians Reviews and are not edited or altered.

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2 English questions out of 2

8 April 2021

How are senior leaders perceived at Boots Opticians?

Pros

Staff discount is good. Most of the people you work with are friendly.

Cons

The company is very indecisive with decisions, they will tell you to do one thing and then change their mind a few days later. The pay is very poor for what is expected. Awful computor system. Sales targets are ridiculous for a pandemic and staff are blamed by upper management for people not wanted to book an appointment. Next to no opportunity to progress.

Advice to Management

Store management and area management is good. Head office needs a huge re-work with people who actually understand the industry. Overtime is expected due to staff shortages. You will be made to travel to stores that are very far from your base store.

Sales targets are ridiculous for a pandemic and staff are blamed by upper management for people not wanted to book an appointment.

8 April 2021

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7 June 2021

What are some insights into the strategy or vision at Boots Opticians?

Pros

Colleagues were nice started out well some good ideas

Cons

Staff are not appreciated, money motivated and not people or customer centric

Advice to Management

Focus on making your employees feel like people and not numbers. Your people will then look after the customers and everyone will feel valued.

Staff are not appreciated, money motivated and not people or customer centric

7 June 2021

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2 English questions out of 2