Boots Opticians Benefits FAQ

Read what Boots Opticians employees think about benefits at the company.

If you want to see a full list of benefits and perks at Boots Opticians listed by categories, head to their Benefits page. From insurance, health and wellness to vacation and more, find out what you could benefit from when working at Boots Opticians.

All answers shown come directly from Boots Opticians Reviews and are not edited or altered.

Does Boots Opticians offer parental leave?

5 English reviews out of 5

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13 June 2019

Pros

Excellent pay for experienced people including clinicians. Good holiday times and allowance. A passion for customer service in a lot of people.

Cons

I was no longer invited to management interviews whilst pregnant. I was strongly discouraged to return to a management role when I returned from maternity. I had worked my way into management over many many years, yet as soon as I took time away for maternity I was treated appallingly.

Advice to Management

Focus on speaking directly to your PM's, not just listen to the RM's and what they want you to see. Spend time in your stores, listen and watch what your customers and staff actually want.

I had worked my way into management over many many years, yet as soon as I took time away for maternity I was treated appallingly.

13 June 2019

Reviewed by: Practice Manager (Former Employee)

20 January 2021

Pros

I worked with a lovely team who had years of experience and very much enjoyed optics and the new things I was learning each day. There was good discounts on boots products and 70% off prescription glasses/sunglasses if you needed it. The sick leave and maternity pay was good. In general we had lots of good choices for frames and lens’ with customers. I really enjoyed the job when I first started as it felt like we really cared about people’s well-being.

Cons

Towards the end of my time here during the pandemic when they decided not to bring managers back into store, optical assistants were being overworked and underpaid; being expected to do a store managers job for zero pay increase this led to incredible stress and a day where my entire team cried because of how overwhelmed they was. Upper management were constantly making changes to the prices and procedures without consulting their staff on the ground which led to things that were not beneficial to the customer or the staff which clearly someone sat in an office who had no experience of optics had designed. Lack of training meant there was many who could do one thing but not another and it led to a high turnover of staff as they felt inadequate when they couldn’t do things that they could if they had just had some training. The wage for the job you was doing was very small and actually one of the lower paying of opticians. No bonuses or commission made it feel as if it wasn’t worth it. The uniform was one of the worst things about the company, cheap polyester uniform that was constantly splitting or tearing and once it did break you could be waiting months before getting a new set. A customer once described it to me as looking militant and I couldn’t disagree with them. In my time there plenty of staff left but non were replaced which meant at times you had three people for three clinics and as soon as you had a walk in it meant everyone was rushing around without being able to give proper attention to the customer. The rule of being stood up all day meant that we looked as if we was doing nothing when customers walked in when actually we had ten jobs in hand that we couldn’t deal with just so we looked as if we were ready to go for the next customer. If there is jobs going at any other opticians I would go there over boots, their work politics gets to be too much and you feel very inferior within the company; there is zero room for progression at most points but especially now as they are making staffing cuts.

Advice to Management

Speak to the people who are doing the job in the store to see what they think is needed rather than making cuts at head office and promoting useless offers. Hire people who have an understanding of optics in your main offices. Don’t pay thousands in bonuses to the big managers when your staff are struggling on the ground. Know your demographic when wasting money on buying bizarre and eccentric frames. Know that the business model as it is at the moment is definitely not working and speak to your staff as to why that is.

The sick leave and maternity pay was good.

20 January 2021

Reviewed by: Optical Assistant in London, England, England (Former Employee)

20 October 2020

Pros

staff are nice to work with

Cons

poor management rubbish maternity unhygienic working conditions rude optometrists

Advice to Management

develop some organisational skills

rubbish maternity

20 October 2020

Reviewed by: Optical Consultant in Gloucester, England, England (Current Employee)

13 June 2019

Pros

Excellent pay for experienced people including clinicians. Good holiday times and allowance. A passion for customer service in a lot of people.

Cons

I was no longer invited to management interviews whilst pregnant. I was strongly discouraged to return to a management role when I returned from maternity. I had worked my way into management over many many years, yet as soon as I took time away for maternity I was treated appallingly.

Advice to Management

Focus on speaking directly to your PM's, not just listen to the RM's and what they want you to see. Spend time in your stores, listen and watch what your customers and staff actually want.

I was strongly discouraged to return to a management role when I returned from maternity.

13 June 2019

Reviewed by: Practice Manager (Former Employee)

5 December 2020

Pros

Take into account maternity / child needs

Cons

Unpaid overtime old system and not all electronic , still paper records

Advice to Management

more communication and active resolutions

Take into account maternity / child needs

5 December 2020

Reviewed by: Optometrist in High Wycombe, England, England (Current Employee)

5 English reviews out of 5