Boots Opticians Career Development FAQ

Read what Boots Opticians employees think about career development at the company. Employees have questions about everything from promotions and mentoring to job security.

Boots Opticians has a career opportunities rating of 3.5.

All answers shown come directly from Boots Opticians Reviews and are not edited or altered.

How are the career development opportunities at Boots Opticians?

26 English reviews out of 26

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27 April 2019

Pros

Some staff are awesome. Pay is £9 an hour not bad for an entry level job

Cons

Boots opticians is not a meritocracy, do not beleive the copypasta job description about them investing in staff. progression only comes with excessive brown nosing if at all.

Advice to Management

Ive learnt talking to management is like talking to a brick wall, they have no idea whats going on on the shopfloor that applies to assistant managers all the way up to regional.

progression only comes with excessive brown nosing if at all.

27 April 2019

Reviewed by: Optical Consultant in Norwich, England, England (Current Employee)

9 February 2020

Pros

1.Work colleges! If you get a store with lovely people 2.Some customers you build up a good relationship with 3. Easy once you know what you are doing 4. Was close to where I lived 5. My second store I ended up was more flexible than my previous store if I needed a doctors appointment etc 6. Management did help when it came trying to move up the ladder a bit more and were supportive when I needed to have interviews carried out 7. Did help me gain valuable skills that I need in any work place and generally has rounded me a as person and because I am young I think it was a good place to start to mould be into a good worker/college - will always be thankful for that. I wouldn’t be where I am today without the job.

Cons

1.Very underpaid for the job you have to do and the responsibility you have 2. Little to no progression at all 3.One rule for you but different rules for others regarding sickness absences etc 4. Can be extremely stressful when busy due to being understaffed constantly 5. the system you use is very slow and makes it difficult to actually do your job 6. Won’t protect you but would push you out if anything happened such as long term sick or a mistake 7. Some staff were very lazy and nothing was ever done even when experiencing my concern numerous times 8. Some customers can seriously be extremely rude more so in this job than any other I have had 9. Management seem to ‘disappear’ and sit in the office when you need them the most 10. Seem to try and undercut you on pay sometimes when working bank holidays and Sundays 11. Sometimes difficult to put in holidays if you don’t get in earlier enough 12. Make you feel guilty for having a sick day when you are genuinely ill 13. Management ‘forgot’ to process my expenses 14. Perks/benefits are gradually getting worse 15. Sometimes management would seem to try and pull the wool over customers eyes but I couldn’t do anything about it 16. Very money focused, daily targets and weekly targets which I totally Understand but for something you think would be clinical it’s very very money driven 17. Don’t generally get any thanks for doing something extra or any recognition at all yet very quick to pull you up on little mistakes and you feel bad for it 18. Constant staff surveys on how we feel which is good BUT nothing gets done ever about the feedback they receive. 19 I personally didn’t like the uniform. 20. Need more support for career progression from the get go. And general support for mental health. 21. Will ask you to go to others stores that are more than an hours drive away if they need extra staff, of course you can decline but I had to eventually go and do my bit

Advice to Management

Management generally needs more training and their performance needs to be monitored more or actually ask the colleges that work their how they think management are. Appreciate your colleges some are in bad mental health because of how stressed they are from work.

2. Little to no progression at all

9 February 2020

Reviewed by: Optical Consultant

8 February 2020

Pros

Easy training programme and room to progress in dispensing.

Cons

Limited ability for management positions and head office roles.

Easy training programme and room to progress in dispensing.

8 February 2020

Reviewed by: Optical Consultant in London, England, England (Former Employee)

15 August 2021

Pros

Opportunities if you want to develop , varied days and great teams. Working for a health led organisation means that you feel like you are really making a difference .

Cons

Geographically cover a large Area can be big depending where you live .

Opportunities if you want to develop , varied days and great teams.

15 August 2021

Reviewed by: Area Manager in Plymouth, England, England (Current Employee)

18 December 2019

Pros

The experience of working for Boots Opticians can vary widely from store to store so, if you're very lucky, you might work in a store that isn't abysmally run. Some lovely people work for Boots Opticians - while great to work with them, it's depressing to not see them treated better.

Cons

If you want to see how disgustingly detached from the best interests of staff or patients Boots really is, look on the General Optical Council website under 'hearings' and 'outcomes of past hearings'. Look at the one for boots from December 2018/Feb 19. Spoiler, the phrase "let sleeping dogs lie" comes up in direct relation to a patient safety issue. ... Unrealistic workload expectations, terrible salary for the work expected, training patchy and inconsistent, career progression based on luck and favouritism, managers often don't know (and are not taught) Boots procedures leading to drawn out salary issues, mistakes with holiday, inability to provide any of the support that the company offers, or at least claims to etc. Zero respect for any colleague who is not a practice manager or higher; you could stand in front of the manager from another practice or an area manager, waving your your arms and shouting, using a power point presentation and equations to show and prove to them that they are wearing a blue suit but they would not believe you until your manager told them themselves. And, even then, it would be a struggle for them if it went against the current company flavour of the month. Incredibly frustrating to see the constant wasting of money due to poor planning from head office when we receive orders to penny-pinch in the most ridiculous ways and operate on a skeleton staff day-to-day. Awful support generally from head office - from the painful 'new' practice record system that has increased workload and the time it takes to do the simplest things - at least when it's not crashed, to the provision of store support lines where urgent queries can be bounced around for weeks. I could go on and on... Optics is a great place to work, but Boots is not.

Advice to Management

At this point, probably move on a bother some other company/sector; we've all suffered enough. Promote the people who do their job well and care about their colleagues and customers, not the the idiots who excel at repeating the last thing you said whilst smiling. Stop wasting money and resources by poorly planning everything. Invest in stores. Realise that you are wasting time and money by having out of date and just plain bad systems. Realise that of you don't have enough people staffing the place, there is no one there to dispense the glasses and make the money. Realise that by not training people, you just have to give the money back again (after wasting time, resources and customer patience trying to put something right.)

... Unrealistic workload expectations, terrible salary for the work expected, training patchy and inconsistent, career progression based on luck and favouritism, managers often don't know (and are not taught) Boots procedures leading to drawn out salary issues, mistakes with holiday, inability to provide any of the support that the company offers, or at least claims to etc. Zero respect for any colleague who is not a practice manager or higher; you could stand in front of the manager from another practice or an area manager, waving your your arms and shouting, using a power point presentation and equations to show and prove to them that they are wearing a blue suit but they would not believe you until your manager told them themselves.

18 December 2019

Reviewed by: Optical Consultant (Current Employee)

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26 English reviews out of 26