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Benefitfirst

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Benefitfirst FAQ

Have questions about working at Benefitfirst? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Benefitfirst.

All answers shown come directly from Benefitfirst Reviews and are not edited or altered.

16 English questions out of 16

18 January 2021

Does Benefitfirst offer an employee assistance or workplace counselling program?

Pros

Benefitfirst has been a great place to work. Very good leadership and management who are understanding and good to work for. Competitive pay and benefits and they have handled the pandemic situation very carefully and with employee health at the forefront.

Cons

Don’t really have any cons- would love more schedule flexibility.

Competitive pay and benefits and they have handled the pandemic situation very carefully and with employee health at the forefront.

18 January 2021

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3 May 2022

Does Benefitfirst offer malpractice insurance?

Pros

This is a good company for people looking to get an entry level office job and branch into the insurance and/or IT field. Overtime is not expected. If you’re competent, this job is really easy because the bar is set really low here.

Cons

Firstly, the company handled COVID terribly. Employees who were exposed/travelled or tested positive with an at home test were still made to come into office. Employees who were at risk were denied permission to work remotely. PTO includes sick days. If you feel slightly under the weather and want to work from home they’ll force you to take PTO. This company thrives on complacency. Instead of treating their employees right, they rely on their employees not realizing their value and staying here. They try to promote the tenure of their employees but really those employees don’t have the qualifications to go elsewhere. Talented employees usually leave after they hit the 5 year mark, if they haven’t already left. This company is also very greedy. They slashed employee longevity bonuses in 2021 yet the sales team boasted how the 2021 year was great for sales. Employees were given inconsistent answers when inquiries about this pay cut were made. The company rebranded from an “insurance” company to a “technology” company but none of the current managers know the first thing about how a technology company should operate. They sell new features before they are even developed, then release said features before the development process is even completed. It makes everyone look bad. As far as culture goes, I frequently felt uncomfortable when working here; due to both remarks made directly to me and how other employees were treated. Favoritism is rampant here, and if you aren’t a favorite you are usually the subject of a joke or harassment.

This is a good company for people looking to get an entry level office job and branch into the insurance and/or IT field.

3 May 2022

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18 January 2021

How are senior leaders perceived at Benefitfirst?

Pros

Benefitfirst has been a great place to work. Very good leadership and management who are understanding and good to work for. Competitive pay and benefits and they have handled the pandemic situation very carefully and with employee health at the forefront.

Cons

Don’t really have any cons- would love more schedule flexibility.

Very good leadership and management who are understanding and good to work for.

18 January 2021

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3 May 2022

Does there seem to be diversity at Benefitfirst?

Pros

This is a good company for people looking to get an entry level office job and branch into the insurance and/or IT field. Overtime is not expected. If you’re competent, this job is really easy because the bar is set really low here.

Cons

Firstly, the company handled COVID terribly. Employees who were exposed/travelled or tested positive with an at home test were still made to come into office. Employees who were at risk were denied permission to work remotely. PTO includes sick days. If you feel slightly under the weather and want to work from home they’ll force you to take PTO. This company thrives on complacency. Instead of treating their employees right, they rely on their employees not realizing their value and staying here. They try to promote the tenure of their employees but really those employees don’t have the qualifications to go elsewhere. Talented employees usually leave after they hit the 5 year mark, if they haven’t already left. This company is also very greedy. They slashed employee longevity bonuses in 2021 yet the sales team boasted how the 2021 year was great for sales. Employees were given inconsistent answers when inquiries about this pay cut were made. The company rebranded from an “insurance” company to a “technology” company but none of the current managers know the first thing about how a technology company should operate. They sell new features before they are even developed, then release said features before the development process is even completed. It makes everyone look bad. As far as culture goes, I frequently felt uncomfortable when working here; due to both remarks made directly to me and how other employees were treated. Favoritism is rampant here, and if you aren’t a favorite you are usually the subject of a joke or harassment.

Favoritism is rampant here, and if you aren’t a favorite you are usually the subject of a joke or harassment.

3 May 2022

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10 February 2022

How are the career development opportunities at Benefitfirst?

Pros

They emphasize work/life balance Work isn't overly stressful

Cons

Low pay raises Slow Development Limited advancement paths

Limited advancement paths

10 February 2022

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16 English questions out of 16

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