Compare TTEC vs Sutherland BETA

See how Sutherland vs. TTEC compare on employee ratings, job openings, CEO approval, business outlook and more.

Employee Ratings

Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.5
(based on 3464 reviews)
Overall Rating
(full-time and part-time employees only)
3.4
(based on 3239 reviews)
Career Opportunities
Career Opportunities
3.3
Career Opportunities
3.2
Compensation & Benefits
Compensation & Benefits
3.1
Compensation & Benefits
3.0
Work-life balance
Work-life balance
3.4
Work-life balance
3.1
Senior Management
Senior Management
3.2
Senior Management
2.9
Culture & Values
Culture & Values
3.5
Culture & Values
3.3
CEO Approval
CEO Approval
TTEC Ceo Kenneth D. Tuchman
79%
79%Kenneth D. Tuchman
CEO Approval
Sutherland Ceo Dilip R. Vellodi
77%
77%Dilip R. Vellodi
% Recommend to a friend
% Recommend to a friend
66%
% Recommend to a friend
60%
Positive Business Outlook
Positive Business Outlook
55%
Positive Business Outlook
49%

Salaries

Salaries for similar jobs
Salaries for similar jobs
Account Manager7 Salaries
€26,789/yr
Demand Management Agent1 Salaries
€25,731/yr
Technical Customer Service1 Salaries
€24,358/yr
There are no salaries matching this company.

What Employees Say

Pros
Pros
"Work from home"(in 331 reviews)
"Work environment"(in 142 reviews)
Pros
"Work environment"(in 192 reviews)
"Work from home"(in 164 reviews)
Cons
Cons
"Call center"(in 95 reviews)
"Low pay"(in 80 reviews)
Cons
"Night shifts"(in 98 reviews)
"Low pay"(in 67 reviews)
Featured Review

Current Employee - Anonymous Employee

I have been working at TTEC full-time for more than a year

Pros

The company culture is great. The team was built from a handful of people and now has around 50 people working on the project. You get to learn about the Cloud market from so many angles representing... one of the largest tech giants in the world. The management are really supportive and will help you in any way possible. The director is excellent and is constantly fighting to increase salaries and bonus for sales reps. They are constantly looking for new ways to improve and offer additional training programs for people wanting to pursue a career in sales, tech and other industries

Cons

The Dublin project has just one client and therefore we don't have much to do with the rest of the company although they are trying to improve this. It is a smaller project and growing but not fast... enough to keep opening new positions to progress into. Although the pros definitely outweigh any cons and I would highly recommend making this your first career stop in Dublin!

Advice to Management

Keep doing what you are doing and fight to make sure we remain competitive within the mass of fast growing giants in Dublin!

Former Employee - Senior Manager

I worked at Sutherland full-time for more than 3 years

Pros

Some of the people working in this company are very smart and will gladly share what they know. I travelled to very interesting places and worked with awesome clients. I made a handful of great... friends and I'm very thankful for what I was able to learn here.

Cons

The company is horrible. They treat their employees as if they were expendable. The culture is completely rotten, and they have a very strong favoritism thing going on. If you're on someone's good... side, you're ok. But if you're not, you're never going anywhere - or maybe you are: you're out! They never protect their employeez, I even escalated one directot who was legitimately harrasing me, doing everything in his power to make me fail, lying about me, even generating gossip as if work was a highschool, and what did HR do? Nothing. I emailed his boss directly detailing the last recount of his transgressions, he ignored my email and instead called me on the phone because he knew that was the only way to "calm down" the situation and NOT leave any records, all trying to protect him. This director dared tell me in a meeting with other witnesses that I had to work more hours (I was already working 14 hour days) to "justify" the company's investment in sending me to a different location for a project (when there was a business need for me to be there). I suffered the worst treatment in this company, I was yelled at many times, insultes by my leaders, only because they are "oldschool" and completely lack emotional intelligence and the abilith to fuction as good leaders under stress. It's a company stuck in the past. For 4 years of my life I was overworked, underpaid and mistreated. This company lets bullies get away with it. It's disgusting. Every smart person I know that still works here wants to leave as soon as possible.

Advice to Management

Nothing. There is no fixing something so rotten. They would have to tear it down and start over. It's an absolute disgrace what they do to people, they break your spirit and make you hate your job.... They don't foster creativity, or collaboration, or teamwork. They don't care about their employees development, they don't care about doing things RIGHT.

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