Compare TTEC vs Sutherland BETASee how Sutherland vs. TTEC compare on employee ratings, job openings, CEO approval, business outlook and more.
What Employees Say
I have been working at TTEC full-time for more than a year
The company culture is great. The team was built from a handful of people and now has around 50 people working on the project. You get to learn about the Cloud market from so many angles representing... one of the largest tech giants in the world. The management are really supportive and will help you in any way possible. The director is excellent and is constantly fighting to increase salaries and bonus for sales reps. They are constantly looking for new ways to improve and offer additional training programs for people wanting to pursue a career in sales, tech and other industries
The Dublin project has just one client and therefore we don't have much to do with the rest of the company although they are trying to improve this. It is a smaller project and growing but not fast... enough to keep opening new positions to progress into. Although the pros definitely outweigh any cons and I would highly recommend making this your first career stop in Dublin!
Advice to Management
Keep doing what you are doing and fight to make sure we remain competitive within the mass of fast growing giants in Dublin!
I worked at Sutherland full-time for more than 3 years
Some of the people working in this company are very smart and will gladly share what they know. I travelled to very interesting places and worked with awesome clients. I made a handful of great... friends and I'm very thankful for what I was able to learn here.
The company is horrible. They treat their employees as if they were expendable. The culture is completely rotten, and they have a very strong favoritism thing going on. If you're on someone's good... side, you're ok. But if you're not, you're never going anywhere - or maybe you are: you're out! They never protect their employeez, I even escalated one directot who was legitimately harrasing me, doing everything in his power to make me fail, lying about me, even generating gossip as if work was a highschool, and what did HR do? Nothing. I emailed his boss directly detailing the last recount of his transgressions, he ignored my email and instead called me on the phone because he knew that was the only way to "calm down" the situation and NOT leave any records, all trying to protect him. This director dared tell me in a meeting with other witnesses that I had to work more hours (I was already working 14 hour days) to "justify" the company's investment in sending me to a different location for a project (when there was a business need for me to be there). I suffered the worst treatment in this company, I was yelled at many times, insultes by my leaders, only because they are "oldschool" and completely lack emotional intelligence and the abilith to fuction as good leaders under stress. It's a company stuck in the past. For 4 years of my life I was overworked, underpaid and mistreated. This company lets bullies get away with it. It's disgusting. Every smart person I know that still works here wants to leave as soon as possible.
Advice to Management
Nothing. There is no fixing something so rotten. They would have to tear it down and start over. It's an absolute disgrace what they do to people, they break your spirit and make you hate your job.... They don't foster creativity, or collaboration, or teamwork. They don't care about their employees development, they don't care about doing things RIGHT.