Pros
Supportive managers with a priority to individual needs. Room for growth.
Cons
Pay does not match inflation.
Pros
fun environment, made friends, great training provided, i got promoted to supervisor of the floor within two years even though i never had any call center experience before i came to sykes. Sykes is... not for some people but it is for people who put the work in - people who do this will really enjoy their time working for sykes
Cons
like any call center it can be stresssful at times and busy but once the day is over you leave all that behind in work.