Compare OneSupport vs Booking.com

See how working at OneSupport vs. Booking.com compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at OneSupport vs. Booking.com. Learn more about each company and apply to jobs near you.
OneSupport company icon

OneSupport

Cable, Internet & Telephone Providers

OneSupport

Cable, Internet & Telephone Providers
Booking.com company icon

Booking.com

Internet & Web Services

Booking.com

Internet & Web Services

Salaries

There are no salaries matching this company.
Account Manager
5 Salaries
€52,000 / yr total
5 Salaries
Account Coordinator
1 Salaries
€29,836 / yr total
1 Salaries
Customer Service Associate
1 Salaries
€38,000 / yr total
1 Salaries

Employee Ratings

Booking.com scored higher in 10 areas: Overall Rating, Culture & Values, Diversity and Inclusion, Work-life balance, Senior Management, Compensation & Benefits, Career Opportunities, CEO Approval, Recommend to a friend and Positive Business Outlook.
Overall rating
3.3
Based on 766 reviews
3.3
Based on 766 reviews
3.4
Culture & Values
3.4
Culture & Values
4.0
Diversity and Inclusion
4.0
Diversity and Inclusion
3.5
Work-life balance
3.5
Work-life balance
3.1
Senior Management
3.1
Senior Management
2.7
Compensation & Benefits
2.7
Compensation & Benefits
3.2
Career Opportunities
3.2
Career Opportunities
Employee sentiment
OneSupport Ceo Anthony Herrera
72%CEO Approval
Anthony Herrera
OneSupport Ceo Anthony Herrera
72%CEO Approval
Anthony Herrera
56%
56%Recommend to a friend
56%
56%Recommend to a friend
43%
43%Positive Business Outlook
43%
43%Positive Business Outlook
Overall rating
4.2
Based on 7258 reviews
4.2
Based on 7258 reviews
4.3
Culture & Values
Higher rating
4.3
Higher
Culture & Values
4.5
Diversity and Inclusion
Higher rating
4.5
Higher
Diversity and Inclusion
4.3
Work-life balance
Higher rating
4.3
Higher
Work-life balance
3.8
Senior Management
Higher rating
3.8
Higher
Senior Management
4.2
Compensation & Benefits
Higher rating
4.2
Higher
Compensation & Benefits
3.7
Career Opportunities
Higher rating
3.7
Higher
Career Opportunities
Employee sentiment
Booking.com Ceo Glenn Fogel
82%CEO Approval
Glenn Fogel
Booking.com Ceo Glenn Fogel
82%CEO Approval
Glenn Fogel
85%
85%Recommend to a friend
Booking.com employees rated their Recommend to a friend 29% higher than OneSupport employees rated theirs.
85%
85%Recommend to a friend
78%
78%Positive Business Outlook
Booking.com employees rated their Positive Business Outlook 35% higher than OneSupport employees rated theirs.
78%
78%Positive Business Outlook

What Employees Say

"Work from home" was the most mentioned Pro at OneSupport. "Good benefits" was the most mentioned Pro at Booking.com. "Low pay" was the most mentioned Con at OneSupport. "Low salary" was the most mentioned Con at Booking.com.
Trending keywords
Trending keywords
Pros
"Work from home"in 307 reviews
"Flexible schedule"in 80 reviews
Cons
"Low pay"in 68 reviews
"Tech support"in 34 reviews
Trending keywords
Pros
"Good benefits"in 166 reviews
"Around the world"in 49 reviews
Cons
"Low salary"in 76 reviews
"No one"in 65 reviews
Featured Review
Featured Review
4.0
30 May 2023

Former Employee - Tech Support CSR1

Pros

-Trainers and team leads are very supportive, understanding, and patient. It's clear that they really want you to succeed. -Very flexible scheduling -The team leads are more willing to... collaboratively work with their team members to address and accommodate needs and concerns than any other employer I have worked for -Coaching and skill development is prioritized over disciplinary actions with regard to addressing job performance concerns -Focuses on upskilling and promoting existing employees to fill higher level vacancies, providing a lot of opportunities for advancement within the company

Cons

-The company culture of client companies that OneSupport contracts out to often fall far short of the company culture of OneSupport itself -The target goals for job performance metrics are often... unreasonable and/or present conflicting priorities. For instance, employees are required to maintain a certain average call handle time to remain in good standing, but the amount of time it takes to actually resolve a call is highly dependent upon the nature of the issue we are troubleshooting, the customer's level of comfort and familiarity with their devices, and the response times of escalation path approvals. -The QA team doesn't actually know the rules and requirements for the contracts that they are reviewing calls for, resulting in employees failing QA screenings due to incorrect criteria being used with such frequency that the team leads often ignore their feedback entirely -The pacing is grueling and majority of the calls are mentally and emotionally draining to the point that I frequently found myself spending most of my time between shifts mentally and emotionally recovering enough to get through the next shift

Featured Review
5.0
19 Sept 2023

Former Employee - Account Executive

Pros

Great Opportunities, helpful staff and good perks

Cons

There isnt anything i enjoyed my time there

Job Openings

Booking.com has 155 more recently posted open jobs than OneSupport.