Compare Myplanet vs Shopify BETASee how Shopify vs. Myplanet compare on employee ratings, job openings, CEO approval, business outlook and more.
What Employees Say
I have been working at Myplanet full-time for more than a year
- Great office and location - Not what you would expect of an agency. They lead with a lot of integrity and put the people first - Interesting work - Engaged employees - Fun environment -... Fast paced - Office dogs!
- Overall the people are great but there are some employees with a lot of influence... or maybe they’re just loud... who are very exclusive. If you don’t agree with them they are passive aggressive... and will slowly ice you out. It can be demotivating since they plan the company events and social activities. I know it’s not just me who feels this way. It’s like high school all over again if you are in the thick of it - Very reactive approach overall but lots of smart people so the two balance eachother out - Employees skew a bit younger so there is a sense of entitlement but leadership manages this well
Advice to Management
Keep it up. I have really enjoyed my years here. Do more of the leading (don’t leave it all to the PGs and other employees). Some of us who aren’t as vocal need a leader to ask us how we are... doing and not a peer. It makes a big difference. Try to be mindful of who you have in charge of things.
I have been working at Shopify full-time for more than a year
After several bad experiences with corporates businesses, Shopify has showed me a light at the end of the tunnel. First of all, they treat you like a human being and as a person, and if you have... any issues in your private life they will help you out as much as they can. And in Shopify you're supporting merchants as a Guru where they have an online store, and if they run into any issues or you're helping them out with any advice that you can give them. After one year of tenure with Shopify I still can't believe how they treat their employees. Everyone is so caring and everyone helps you out as much as they can. And trust me when I say that you're not a number here. I spoke with some CEO's and Directors and they're normal people like us, they'll listen to you and they will take your feedback very very seriously. Pros: 1. Working from home - I never thought that working from home will be so fun and relaxing. After spending 5 hours a day on commute on previous job, working from home came as God given! More time with family and kids, drastic saving either on public transport or on car fuel and no more spending €10-15 on lunch in cantina. 2. Amazing colleagues and Team Managers - These people will give their hearts out to help you out, and no backstabbing! 3. Perks and benefits - Every year you get a significant amount of € bonus (trust me when I say significant) to expense it as you want it. - Fully covered private health care and full paid by Shopify - 20 days of holidays and 10 personal days (call it sick days but they aren't) so technically you have 30 working days of leave. 4. Professional development - If you want to learn more about your job or if you think that an online course or a book will help you out, Shopify will cover the expenses. 5. Loads of training each week that you get allocated outside of live channels or Professional Development time too. 6. Salary - Salary is amazing when comparing same role with Apple. I'm not going to mention Amazon as they are paying peanuts compared to Shopify and they don't brainwash you like the others. Just to add, this isn't a manager review, I'm a Guru here in Ireland and my family means everything to me! I used to commute 5 hours a day before Shopify to bring bread in our house, my little kids didn't even see me, in morning when I would leave nor in evening when I would come back home. My relationship with my children has drastically improved because I'm working from home and you're always there for them if anything happens! I know that some other reviewers will complain about Social life balance because we're working from home. If someone isn't capable of going out to a pub or to call their friend to meet up after they finish their shift then something is really wrong with these people. And I've been super productive while working from home, no dress code...nothing. No 50-100 other people around me laughing, talking, coughing, sneezing, creating distraction which would distract you. So yes, this is a place for me to stay!
Handling 3 chats at the same time can be daunting!
Advice to Management
Revise decision that Guru's need to handle 3 chat interactions while on Chat channel. We matter about quality always and we often end up doing escalations while on chats, other merchants become... impatient.