PTO sick pay and vacation.
Easy growth within company.
Extremely supportive mentors, supervisors, and management.
Overall great company!
If you aren’t able to learn and retain information QUICKLY, this may be difficult for you to maintain employment. The support is always there but it’s not an easy job.
Customers sometimes are angry... as with any position or company, if you can’t handle someone yelling, cursing, or calling you names, this could be a stressful environment. You have to remember in one ear out the other and not let it affect your work results.
Advice to Management
Great job! The support was always there, the promotions and pay raises were consistent with employees work. I’d love to come back to the company in the future! If I didn’t have to move, I’d still be... there :)!
Vision, Mission, Members, Gorgeous facility, Education benefit, food access, gym and other Perks on campus, respectful environment, flex Schedules after a year, 401K, great job for retirees or those... who do not care about promoting. Diverse and hires Veterans, Second chance employer in some cases. Paid training and college credits.
Pay is low, medical benefits are not great, coworkers lack of critical thinking skills causes issues, lack of qualified employee pool for this pay level job, lots of calls, hard to get promoted if... you are younger. This job is hard for the low money it pays and requires higher level thinking abilities. This is severe and lacking in our country today, and especially in AZ, which has a lowly educated state populace. I left because I hated the job, moved out of state, and got another job paying better. I was sad since I loved the company. I just hated the job. Maybe other opportunities. This work is not for everyone.
Advice to Management
I spend 90 percent of my day fixing wrong information given out by lazy or downright dumb employees who do not know how to do their job and lack critical thinking skills. Sorry, but just being... honest. I loved the nice members but the nasty ones who insulted me ruined my day. You can only take that for so long before other jobs come calling.