Compare American Airlines vs Southwest Airlines BETA

See how working at American Airlines vs. Southwest Airlines compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at American Airlines vs. Southwest Airlines. Learn more about each company and apply to jobs near you.
American Airlines company icon

American Airlines

Southwest Airlines company icon

Southwest Airlines

Employee Ratings

  • Southwest Airlines scored higher in 9 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values, CEO Approval, % Recommend to a friend and Positive Business Outlook.
Overall Rating
(full-time and part-time employees only)
Overall Rating
(full-time and part-time employees only)
3.7
(based on 2985 reviews)
Overall Rating
(full-time and part-time employees only)
4.4
(based on 1955 reviews)
Southwest Airlines employees rated their Overall Rating 0.7 higher than American Airlines employees rated theirs.
Career Opportunities
Career Opportunities
3.5
Career Opportunities
4.2
Southwest Airlines employees rated their Career Opportunities 0.7 higher than American Airlines employees rated theirs.
Compensation & Benefits
Compensation & Benefits
3.8
Compensation & Benefits
4.3
Southwest Airlines employees rated their Compensation & Benefits 0.5 higher than American Airlines employees rated theirs.
Work-life balance
Work-life balance
3.5
Work-life balance
3.9
Southwest Airlines employees rated their Work-life balance 0.4 higher than American Airlines employees rated theirs.
Senior Management
Senior Management
2.9
Senior Management
3.9
Southwest Airlines employees rated their Senior Management 1.0 higher than American Airlines employees rated theirs.
Culture & Values
Culture & Values
3.4
Culture & Values
4.4
Southwest Airlines employees rated their Culture & Values 1.0 higher than American Airlines employees rated theirs.
CEO Approval
CEO Approval
American Airlines Ceo Doug Parker
56%
56%Doug Parker
CEO Approval
Southwest Airlines Ceo Gary C. Kelly
93%
93%Gary C. Kelly
Southwest Airlines employees rated their CEO Approval 36% higher than American Airlines employees rated theirs.
% Recommend to a friend
% Recommend to a friend
71%
% Recommend to a friend
86%
Southwest Airlines employees rated their % Recommend to a friend 15% higher than American Airlines employees rated theirs.
Positive Business Outlook
Positive Business Outlook
36%
Positive Business Outlook
75%
Southwest Airlines employees rated their Positive Business Outlook 39% higher than American Airlines employees rated theirs.

Salaries

Salaries for similar jobs
Salaries for similar jobs
Customer Service Representative1 Salaries
€20,217/yr
There are no salaries matching this company.

What Employees Say

  • American Airlines had 327 more reviews than Southwest Airlines that mentioned "Flight benefits" as a Pro.
  • "Long hours" was the most mentioned Con at American Airlines.
  • "Mandatory overtime" was the most mentioned Con at Southwest Airlines.
Pros
Pros
"Flight benefits"(in 501 reviews)
"Travel benefits"(in 308 reviews)
Pros
"Great benefits"(in 226 reviews)
"Flight benefits"(in 174 reviews)
Cons
Cons
"Long hours"(in 83 reviews)
"Upper management"(in 54 reviews)
Cons
"Mandatory overtime"(in 95 reviews)
"No cons"(in 61 reviews)
Featured Review

Current Employee - Customer Service

I have been working at American Airlines part-time for more than 10 years

Pros

Free flights, career development, huge network

Cons

Because the company is so large consistency in different departments can be lacking

Current Employee - Customer Service Representative

I have been working at Southwest Airlines full-time for more than 10 years

Pros

Flexible, fun, easy, customer service.

Cons

Sometimes it can be micromanaged.

Job Postings