What does a SMB Account Executive do?

Account executives work in a sales role, helping to maintain or extend existing accounts (customers) and develop new accounts. In many organizations, account executives work with sales representatives, account managers, etc. and offer higher-level leadership. Depending upon the industry an account executive may progress into enterprise account management, regional or national account management, etc.

Account executives almost always hold an undergraduate degree from a four year university and often have a degree in marketing, sales, business or communications. Beyond book smarts, successful account managers have an ease with people, an ability to develop new relationships easily and beyond all else, confidence in the products and services they are offering.

  • Create detailed business plans to facilitate the attainment of goals and quotas
  • Manage the entire sales cycle from finding a client to securing a deal
  • Unearth new sales opportunities through networking and turn them into long term partnerships
  • Present products to prospective clients
  • Provide professional after-sales support to enhance the customers’ dedication
  • Remain in frequent contact with the clients in your responsibility to understand their needs
  • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
  • Negotiate agreements and keep records of sales and data
  • Proven experience as an Account Executive, or in other sales/customer service role
  • Knowledge of market research, sales and negotiating principles
  • Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
  • Excellent communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • A business acumen
  • Enthusiastic and passionate
  • BSc or BA in business administration, sales or marketing
EducationBachelor's Degree
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.5 ★
Avg. Experience2-4 years

SMB Account Executive Salaries

Average Base Pay

€46,771 /yr
Same as national average
Not including cash compensation
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€39K
Median: €47K
€62K
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Glassdoor Estimated Salary

SMB Account Executive Career Path

Learn how to become a SMB Account Executive, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Account Executive
€50,239/yr
L3
L4
Lead Account Executive
No Salary Reports
See Career Path

SMB Account Executive Insights

Read what SMB Account Executive professionals have to say about their job experiences and view top companies for this career.
Creative Media MarketingCreative Media Marketing
Account Executive
19 Aug 2021

“People have been nice and friendly to me since the first day I started working here.”

ZingtreeZingtree
Account Executive
26 Feb 2021

“all I knew is that the product seemed great and they had a great base of existing customers.”

ShiftboardShiftboard
Account Executive
18 Nov 2021

“The CEO and CMO are top notch and make Shiftboard a great place to work.”

CUMULUS MEDIACUMULUS MEDIA
Account Executive
8 Sep 2020

“If the pay was good I can stand a job but this job was awful and paid terribly.”

WellSkyWellSky
Regional Account Executive
20 Jan 2021

“People who you work with are excellent and everyone cares about both our customers and our co”

RouteRoute
Account Executive
30 Oct 2020

“An excellent place if you're hoping to learn from the best and uplevel your career”

TREC Global
French Sales Account
9 Feb 2021

““I love that I have a great degree of control and freedom within this job”

BranchBranch
Account Executive
30 Apr 2020

“There is zero career development opportunities and if you are in sales the best you can hope for is 1”

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SMB Account Executive Interviews

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SMB Account Executive jobs