What does a Retail Representative do?
Retail representatives perform customer service and sales duties at retail store locations. They are sometimes also known as retail store associates. They assist customers, answering their questions, helping them locate items, and providing product information. They also explain details about current store promotions and sales. They complete sales and other transactions using a cash register terminal. They manage inventory, assemble displays, and stock shelves. They assist customers with returns or other issues related to previous purchases. They are also responsible for maintaining a safe and clean store environment.
Retail representatives typically have a high school diploma, and commonly have a background in retail sales or customer service. They must have excellent communication and customer service skills. Experience operating a cash register or sales terminal is helpful.
Retail Representative Career Path
Learn how to become a Retail Representative, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Retail Representative Insights
“We will get a good career growth for both fresher and experienced person in this environment for sure.”
“The place is good to me and it allows me to grow and advance in my career.”
“i'm 16 so 13 an hour is minimum wage so don't expect a lot of money”
“Good pay and good peopel”
“Good place to work and friendly”
“Good and good pay overall”
“fair pay and good for part time.”
“People are super nice and fun.”
Retail Representative Interviews
Retail Representative jobs
Frequently asked questions about the role and responsibilities of a retail representative
When working as a retail representative, the most common skills you will need to perform your job and for career success are Excellent Customer Service, Interpersonal and Communication, Spanish Speaking, Strong WORK Ethic and Outlook.
- Team Member
- Office Manager
- Executive Assistant
The most common qualifications to become a retail representative is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.