What does a Retail Leader do?

Retail representatives perform customer service and sales duties at retail store locations. They are sometimes also known as retail store associates. They assist customers, answering their questions, helping them locate items, and providing product information. They also explain details about current store promotions and sales. They complete sales and other transactions using a cash register terminal. They manage inventory, assemble displays, and stock shelves. They assist customers with returns or other issues related to previous purchases. They are also responsible for maintaining a safe and clean store environment.

Retail representatives typically have a high school diploma, and commonly have a background in retail sales or customer service. They must have excellent communication and customer service skills. Experience operating a cash register or sales terminal is helpful.

EducationBachelor's Degree
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience2-4 years

Leader Of Retail Salaries

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Glassdoor Estimated Salary

Retail Leader Career Path

Learn how to become a Retail Leader, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Leader of Retail
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Director of Retail
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Retail Leader Insights

Read what Retail Leader professionals have to say about their job experiences and view top companies for this career.
Good Organisation
23 Jun 2020

“We will get a good career growth for both fresher and experienced person in this environment for sure.”

Sales Staff
12 Feb 2020

“The place is good to me and it allows me to grow and advance in my career.”

Pizza HutPizza Hut
In-Store Worker
22 Jan 2022

“i'm 16 so 13 an hour is minimum wage so don't expect a lot of money”

27 May 2020

“Good pay and good peopel”

Bowling GreenBowling Green
16 Apr 2021

“Good place to work and friendly”

Retail Betting Assistant
5 Jul 2021

“Good and good pay overall”

Matalan RetailMatalan Retail
Retail Customer Champion
3 Apr 2021

“fair pay and good for part time.”

Circle KCircle K
Non-store Employee
3 Jun 2021

“People are super nice and fun.”

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Retail Leader Interviews

Related Careers

Team Member
13% skills overlap
Office Manager
Executive Assistant

Retail Leader jobs

Frequently asked questions about the role and responsibilities of a leader of retail

When working as a leader of retail, the most common skills you will need to perform your job and for career success are Leadership, Customer Focus, ReACT, Outlook and Excellent Organizational.

The most similar professions to leader of retail are:
  • Team Member
  • Cashier
  • Office Manager
  • Executive Assistant

The most common qualifications to become a leader of retail is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.