What does a Lead Associate do?

Associates are typically members of a team of workers who collaborate to ensure that a client's needs are met during a visit or a transaction. They frequently interact with customers, use their people skills to help with sales, create a pleasant and clean environment, and ensure that clients and customers enjoy their experience. Associates are usually the first point of contact for customers. They must be pleasant, friendly, and communicative with customers as they need to listen and assist customers with their needs, explain products and availability, and make sales.

Associates are sometimes called upon to write sales reports or requests for materials. They handle paper money, credit cards, and checks and ensure customers get what they paid for and that their transaction and change and charges are accurate. They help customers find products that match their budget and satisfy their needs and assist with product selection. They also take inventory and restock shelves and sometimes handle customer complaints. Associates usually have one year of experience working in a retail store and should have basic sales training and excellent customer service skills.

EducationBachelor's Degree
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.6 ★
Avg. Experience8+ years

Lead Associate Salaries

Average Base Pay

€55,000 /yr
Same as national average
Not including cash compensation
See More Insights
Not enough salaries reported to show distribution
Median: €55K
See More Insights
Glassdoor Estimated Salary

Lead Associate Career Path

Learn how to become a Lead Associate, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Lead Associate
Principal Associate
No Salary Reports
Phd Associate
No Salary Reports
See Career Path

Lead Associate Insights

Read what Lead Associate professionals have to say about their job experiences and view top companies for this career.
Weis MarketsWeis Markets
22 Jan 2021

“This job is great and i like doing what i do but the management is terrible.”

24 Sep 2020

“My one store was really awesome and I had an amazing group of people I worked with!”

Willis Towers WatsonWillis Towers Watson
18 Mar 2021

“I believe this is one of the reasons there is pretty high turnover at the junior and mid”

Heidell Pittoni Murphy & BachHeidell Pittoni Murphy & Bach
19 Mar 2021

“HPMB was an excellent place to work and opened up additional opportunities for me in the legal world”

23 Aug 2021

“Big 4 experience is a great resume builder and you get to work with different industry based on your team”

Glu MobileGlu Mobile
8 Aug 2021

“Good to work at this type of environment and can experience best cultural but no growth in career development”

Affiliated Construction ServicesAffiliated Construction Services
Intern - Hourly
4 Sep 2020

“Internship program is not structured like others (which is negative or positive depending on preference).”

16 Jan 2021

“It's good for freshers to start their career as the pay is somewhat good.”

See More

Lead Associate Interviews

Related Careers

Team Manager
No skills overlap

Lead Associate jobs

Frequently asked questions about the role and responsibilities of a lead associate

The most similar professions to lead associate are:
  • Team Manager
  • Attorney
  • Partner
  • Counsel

The most common qualifications to become a lead associate is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.