What does a Key Holder do?
As a Key Holder you exhibit an aptitude for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. You will assist team mates in periods of high volume and provide support for new employees. In addition, you will ensure the store is clean and organized.
An ideal candidate will have a GED or H.S. diploma with a minimum of 3 years of retail experience. You must have basic computer skills and have a keen attention to detail. You must be available for early and late shifts as well as on the weekends. You need to have a professional demeanor and a friendly nature and have good written and verbal skills. You must have reliable transportation and live within 15 miles of the store.
- Arrive early to open & leave late to close
- Ensure store is clean and organized
- Operate the alarm system, including setting and disarming
- Ensure alarm system is in working order, troubleshoot and escalate issues as necessary
- Oversee the cleaning and delivery staff
- Identify problems with working conditions and share with management
- Assume management responsibilities in the absence of the Manager or Assistant Manager
- Assist staff during periods of high volume
- 3+ years of retail experience
- Attention to detail
- Basic computer skills
- Must be available for early and late shifts as well as on the weekends
- Aptitude for management position in the retail space
- Professional demeanor and friendly nature
- Good written and verbal skills
- Reliable transportation to the store
- Live within a 15-mile radius to the store
Key Holder Salaries
Average Base Pay
Key Holder Career Path
Learn how to become a Key Holder, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Key Holder Insights
JOANN Stores“Being a team member with little responsibility is really fun and I loved my job before becoming a manager.”
Visionworks“The pay is decent and the job itself really isn't difficult if you know what you're doing.”
“I made the best friends I've ever had and made $15 an hour doing it.”
William B + Friends“Corporate often did not listen to our requests and feedback and only cared about sales and nothing else.”
Rocket Fizz“Fast paced place to work and can be challenging at times but if you have a great staff it’s a really fun job”
Bath & Body Works“Holidays in retail are never fun but I think B&BW might stink just a liiiiittle extra.”
GP Mobile“Good money is possible to make if you really know how to sale to people.”
Shoe Dept Encore“If you have a great manager than everything about this job would be an okay place to work at.”
Frequently asked questions about the role and responsibilities of a Key Holder
When working as a Key Holder, the most common skills you will need to perform your job and for career success are Leadership, Creative Problem Solving, Product Knowledge, Effective Communication and Excellent Customer Service.
- Team Member
- Cashier
- Business Development Manager
- Sales Representative
The most common qualifications to become a Key Holder is a minimum of a GED / High School Degree and an average of 0 - 1 of experience not including years spent in education and/or training.