How to Become a Customer Service Representative?

Are you thinking of becoming a Customer Service Representative or already started your career and planning the next step? Learn how to become a Customer Service Representative, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Customer Service Representative job openings and options for career transitions into related roles.

We don't have enough career path data for Customer Service Representative jobs. Below are job titles that share similar skill sets.

Salary Trajectory

Customer Service Representative Career Path

Not enough salaries reported to show trajectory

Contribute to Glassdoor

Everything you add helps others find a job and company they'll love.
Add Your Salary

Important Skill Sets for the Customer Service Representative Career Path

Excellent Customer Service
Excellent Communication
VERBAL Communication
Microsoft Office Suite

Related careers in the customer services & support Industry

Interested in other customer services & support careers? Below are occupations that have high affinity with Customer Service Representative skills. Discover some of the most common Customer Service Representative career transitions, along with skills overlap.

Customer Care Manager
No skills overlap
10% transitioned to Customer Care Manager