Working as a Customer Service Representative

What's it like to work as a Customer Service Representative? Read testimonies from real people who work as a Customer Service Representative—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Representative.

Customer Service Representative Ratings

342K Customer Service Representative reviews for 70K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.3 ★
Career Opportunity
3.3 ★
Number of Jobs on Glassdoor

370 Customer Service Representative Jobs

Customer Service Representative Reviews

What do Customer Service Representative professionals have to say about their job? Read through 342K Customer Service Representative reviews for 70K companies.
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TeleperformanceTeleperformance
CSA - Customer Service Associate
7 Aug 2021

“All the things are perfect in their own way and I'm happy to work here”

BurberryBurberry
Customer Consultant
7 Apr 2021

“Everyone was really friendly and happy to help”

Monzo BankMonzo Bank
Customer Operations
1 Oct 2021

“Inclusive place of work and enjoyable”

AmazonAmazon
Customer Service
28 Feb 2022

“Good and happy place to work”

XeroXero
Customer Experience Specialist
26 May 2022

“everyone is genuinely lovely and happy to help”

SantanderSantander
Customer Service Advisor
24 Feb 2021

“Good team and enjoyed the atmosphere”

Mister Car WashMister Car Wash
Customer Service Advisor
13 Mar 2023

“Fun and enjoyable work environment”

AmazonAmazon
Senior Customer Service Representative
19 Apr 2023

“Everyone is highly motivated towards making the customer happy and satisfied.”

Top Companies for Customer Service Representative

Accenture
Accenture
4.0 ★
24K Jobs
147K Reviews
223K Salaries

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Highly rated for compensation & benefits

Customer Service Representative jobs

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