Working as a Customer Service Manager

What's it like to work as a Customer Service Manager? Read testimonies from real people who work as a Customer Service Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Manager.

Customer Service Manager Ratings

9K Customer Service Manager reviews for 5K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.5 ★
Career Opportunity
3.5 ★
Number of Jobs on Glassdoor

6K Customer Service Manager Jobs

Customer Service Manager Reviews

What do Customer Service Manager professionals have to say about their job? Read through 9K Customer Service Manager reviews for 5K companies.
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Favorite Part
Altruistic AC & Heating
Customer Service Manager
21 Feb 2023

“I enjoy the work environment the most.”

Bared Footwear Bared Footwear
Customer Service Assistant Manager
15 May 2022

“Autonomy to make decisions that will make the customer happy”

B&M RetailB&M Retail
Customer Service Manager
16 Jun 2021

“Happy place to work and enjoy my daily job working as a team to offer great service to our customers”

Gallagher Group (New Zealand)Gallagher Group (New Zealand)
Customer Service Manager (CSM)
16 Mar 2021

“Met cool people, fun happy hours”

Top Companies for Customer Service Manager

4.0 ★
24K Jobs
147K Reviews
225K Salaries

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at

Highly rated for compensation & benefits

Customer Service Manager jobs

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