Working as a Customer Service Manager
What's it like to work as a Customer Service Manager? Read testimonies from real people who work as a Customer Service Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Manager.
Customer Service Manager Ratings
9K Customer Service Manager reviews for 5K companies
6K Customer Service Manager Jobs
Customer Service Manager Reviews
“I enjoy the work environment the most.”
“Autonomy to make decisions that will make the customer happy”
“Happy place to work and enjoy my daily job working as a team to offer great service to our customers”
“Met cool people, fun happy hours”
Top Companies for Customer Service Manager
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
All Amazon teams and businesses, from Prime delivery to AWS, are guided by four key tenets: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that transform the way our customers live their lives and run their businesses.
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
Hi, we're Concentrix! We help the world's best brands deliver exceptional customer experience (CX). Online, over the phone, in the cloud, and beyond- wherever customers are, we're there. Find out more about how you can join us from where you are at: jobs.concentrix.com
At PayPal, we’re giving people better ways to connect to their money and to each other. Our professionals are helping more than 179 million people around the world to buy, borrow, donate, shop, sell, and trade safely on their own terms. We make sure our people are happy, connected, and having fun. When you work here, you’re empowered to innovate constantly and to compete fiercely. If you’re ready to shape the future of money, join the team at PayPal. We are proud to work here. You will be too.
Abtran is the largest Irish owned and headquartered Business Process Management company, founded in 1997 with just 6 employees. Over the past twenty-five years, we’ve connected with millions of customers on behalf of trusted brands across the Energy, Transport, Financial Services, Telecommunications, Media, Technology and the Government sectors. Our people are what make us unique and enable us to deliver excellence for leading brands. We now have a team of over 1,600 strong sales, service and technology specialists who make it easy for customers to access high quality services from our clients and deliver an end-to-end seamless experience. We help our clients to stand out on service and achieve better business results through our people, processes and advanced technology solutions. Headquartered in Cork, we have multiple sites across Ireland where we deliver a mix of outsourced, insourced and fully managed services. In March 2023, Cormac Walshe was appointed as our Managing Director. Cormac is responsible for mapping the organisational vision and strategic objectives of the company and delivering executive leadership to achieve these goals. He brings a wealth of experience, having led multilingual tech support operations, and has delivered large-scale transformation projects for enterprise brands including Accenture, Hewlett-Packard, Peloton and Vodafone.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Filled with endless opportunities and perspectives to learn from each other, our team is built by an exceptionally diverse talent force from all around the world, with multiple backgrounds, experience levels, and cultures. We operate in more than 10 locations across the globe, including the United States, Canada, Romania, Bulgaria, India, the Philippines, Ireland, El Salvador, and Guatemala. Hands down, our culture is our competitive advantage. It’s what fuels our innovative approach to delivering end-to-end customer experience solutions backed by next-gen technology.
Capita is a consulting, transformation and digital services business. We’re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We’re committed to being a responsible business in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.