Working as a Customer Service Manager

What's it like to work as a Customer Service Manager? Read testimonies from real people who work as a Customer Service Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Manager.

Customer Service Manager Ratings

9K Customer Service Manager reviews for 5K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.5 ★
Career Opportunity
3.6 ★
Number of Jobs on Glassdoor

7K Customer Service Manager Jobs

Customer Service Manager Reviews

What do Customer Service Manager professionals have to say about their job? Read through 9K Customer Service Manager reviews for 5K companies.
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Bared Footwear Bared Footwear
Customer Service Assistant Manager
15 May 2022

“Autonomy to make decisions that will make the customer happy”

BM stores
Customer Service Manager
16 Jun 2021

“Happy place to work and enjoy my daily job working as a team to offer great service to our customers”

Gallagher Group (New Zealand)Gallagher Group (New Zealand)
Customer Service Manager (CSM)
16 Mar 2021

“Met cool people, fun happy hours”

Top Companies for Customer Service Manager

Amazon
Amazon
3.8 ★
68K Jobs
143K Reviews
179K Salaries

All Amazon teams and businesses, from Prime delivery to AWS, are guided by four key tenets: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that transform the way our customers live their lives and run their businesses.

Highly rated for compensation & benefits
Abtran
Abtran
2.9 ★
2 Jobs
586 Reviews
495 Salaries

Abtran is Ireland’s leading home grown provider of Business Process Management services. Headquartered in Cork, Abtran has a strong international reputation in the business process outsourcing market by providing customer contact centre management services and expertise to a wide range of corporate and public sector clients. Over the last quarter of a century, we’ve connected with millions of customers on behalf of trusted brands across the Financial Services, Utilities, Transport, and various Government sectors. We help our clients provide award winning services to their customers and to achieve better business outcomes through our people, processes and advanced technology solutions. We standardise, we simplify, and we empower our people to cut through complexity. We are a people business - our people drive delivering great service every day which is constantly evolving and improving. With our vast client base tremendous opportunities exist to work in a multi-cultural environment. We have a clear commitment to training and career development of our staff. Whichever area you join you can expect to work with energetic, client focused and motivated individuals in a modern environment. Abtran is an interesting, challenging and fun place and we want to keep it that way. Diversity and challenge are welcomed in an environment where people’s contributions are valued and respected. We treat people as we like to be treated ourselves.

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