What does a Clinical Case Manager do?

Clinical case managers consult with patients and their families and health care providers to coordinate and ensure that the treatment and care plan in place is carried out properly and brings the desired results. Clinical case managers coordinate tasks between doctors, insurance companies, rehabilitation, and home health care. They assess patients and oversee their complete cases and coordinate with the money providers, including insurance companies, involved in their care.

Clinical case managers ensure patient or client needs are understood clearly, and that patient care is safe, timely, and practical with a client-centered approach. They draft service plans, review case progress, and determine case closure. Clinical case managers help clients achieve wellness and autonomy and make informed decisions by acting as advocates regarding their status and treatment options. They address motivational and psychosocial issues and promote quality and cost effective interventions and outcomes. Clinical case managers need a bachelor's degree in healthcare in a healthcare related field and a proven working experience in case management.

Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.5 ★
Avg. Experience8+ years

Clinical Case Manager Salaries

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Glassdoor Estimated Salary

Clinical Case Manager Career Path

Learn how to become a Clinical Case Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Clinical Case Manager

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Clinical Case Manager Insights

Read what Clinical Case Manager professionals have to say about their job experiences and view top companies for this career.
Public Consulting GroupPublic Consulting Group
COVID Case Investigation
28 Jan 2022

“Great Initiative and I love working as a Case Investigator”

Greenspace HealthGreenspace Health
Clinical Case Manager
10 Feb 2021

“Little opportunity for career/ professional development”

Clinical Case Manager
16 Feb 2022

“Flexible schedule with case load.”

The Cigna GroupThe Cigna Group
Clinical Case Manager
9 Jan 2022

“Training was a little disjointed.”

San Diego State UniversitySan Diego State University
COVID Case Investigation
3 Feb 2023

“Loved the people I worked with.”

Clinical Case Manager
6 Jul 2021

“Hourly pay is WELL BELOW the national average.”

AmeriHealth CaritasAmeriHealth Caritas
Clinical Care Reviewer
21 Dec 2022

“Below average pay.”

AmeriHealth CaritasAmeriHealth Caritas
Clinical Care Reviewer
9 Aug 2022

“Recently implemented 4 holidays per year must be worked, rotating Christmas and Thanksgiving.”

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Clinical Case Manager Interviews

Frequently asked questions about the role and responsibilities of a Clinical Case Manager

The most similar professions to Clinical Case Manager are:
  • Clinical Social Worker
  • Social Worker
  • Mental Health Counselor
  • Case Manager

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Clinical Case Manager jobs